Please note that we need maximum 15 days to fulfill your order, before shipping.
If you need an urgent delivery, please, drop us an email before you order to make sure we have the model you need in stock.
We offer worldwide shipping.
The product price does not include the shipping cost.
It will be added after you choose the product and the country
you wish to get the bag to.
The costs of shipping can vary by the product and the destination.
Shipping to EU Countries: 4600 HUF
Shipping outside of EU: 7700 HUF
The products are delivered in 3-6 working days in EU. Domestic and overseas shipping takes 1-2 working days.
As soon as the bag is shipped, we will send you confirmation email to the given e-mail address with the tracking number, where you can follow the route of the package.
When the order is placed you will receive an email to confirm your shipping address through a valid email address in order:
- to make sure that it will be delivered to the right address and
- to have a validated email address where we can contact you about the date of the delivery.
It is very essential for us, that you confirm your name and shipping address, right after you are done with the order, directly at our email account: firstname.lastname@example.org
Please, keep in mind, we will not ship any products until we receive your confirmed address!
In case, if we do not receive your confirmation within 2 month after your purchase order, we will cancel your order and send you a full refund on your PayPal account.
If you purchased a product directly from our online store and aren’t satisfied for any reason, simply return it to us unused within 30 days and we’ll issue you a refund for the product (excluded shipping costs).
All discounted items are final sale and not eligible for a return or exchange.
Return shipping costs are the responsibility of the customer, unless the product was damaged/defective when you received it.
In every case, before making the return, please write us an email explaining the reason for the return and your further requirements regarding the product exchange or refund.
As soon as the returned item arrives back to our warehouse, we will either refund the costs or inform you about the delivery time of the exchange product depending on your preferences.
If you wish to exchange the item for another product, which has a difference in price, we will send you a new invoice of the balanced payment right after the item is returned.
It is highly important for us that all our customers are satisfied with the product.
We constantly aim to improve quality therefore all your comments and feedbacks regarding the product qualities are highly appreciated and more than welcome!
If you think that your product has a defect, please inform us as soon as possible with the following information:
- date of the purchase order
- invoice number
- description of the problem
- photo of the damaged parts - attached to the email
We will look into the case and evaluate as soon as possible if the item is defected or it suffered a defect during the production.
If it does, we will either send you a pick-up for the defected product to be delivered back to our warehouse. We will repair it or send you a replacement.
Our warranty does not cover any damage caused by neglect, improper care, accident, or normal wear and tear.
Please, note, all of our bags include a hangtag informing the customer about the weight limit for everyday usage and the wash care description which must be followed as written.